Pay invoices from your national HQ
See what your national headquarters bills your chapter, pay it, and get reminders before it's due.
If your national headquarters bills chapters through MyGreek, your chapter's HQ invoices show up in MyGreek. You can see what's billed and what's still owed, and pay from there. Admins and officers with the View HQ Invoices permission can see them. This only applies to chapters whose national organization is connected to MyGreek.
Open your HQ invoices
HQ invoices aren't in the menu. To get to them:
- select View invoice in an HQ invoice email, or tap an HQ invoice notification on the app, or
- go to app.mygreek.us/hq-invoices while you're logged in.
What the HQ invoices page shows
Four totals sit at the top. Voided invoices don't count toward them.
- Billed: everything your HQ has invoiced.
- Paid: what's been paid so far.
- Overdue: the unpaid balance on invoices past their due date.
- Outstanding: everything still owed.
The table lists each invoice with its Invoice ID (like INV-0001), Total, Balance Due, Issued Date, Due Date and Status. Select an invoice to see its Line Items.
| Status | What it means |
|---|---|
| Pending | Not yet paid and not yet due. |
| Overdue | Past the due date with a balance left. |
| Paid | Paid in full. |
| Voided | Canceled by your HQ. Nothing is owed. |
Pay an HQ invoice
- On the HQ invoices page, find the invoice and select Pay.
- Where you pay depends on how your HQ bills:
- If your HQ bills through its own national portal, Pay opens that portal in a new tab, and you pay there. An invoice's page has a Make Payment button that does the same thing.
- If your HQ bills in MyGreek, Pay opens Make a Payment. Enter the Amount to Pay (you can pay part of the balance), choose one of your chapter's payment methods, check the overview, and select Confirm.
Your HQ decides whether a convenience fee is added when you pay in MyGreek. If it is, you'll see it in the payment overview before you confirm.
Invoices paid on the national portal update in MyGreek after your HQ's system records the payment. They don't update the moment you pay.
HQ invoice emails and reminders
Chapter admins get an email and an app notification when a new HQ invoice is added. They get a reminder 7, 3 and 1 days before the due date and on the due date itself. Reminders only go out while the invoice still has a balance. None are sent after the due date.
Officers who have View HQ Invoices but aren't admins don't get these emails. Share them with your treasurer if needed.
Common questions
I don't see HQ invoices anywhere in the menu.
That's expected. Use the link in an HQ invoice email, or go to app.mygreek.us/hq-invoices. If you see "No HQ invoices for this chapter yet", your national organization isn't sending invoices through MyGreek, or hasn't billed your chapter yet.
I paid on the national portal but it still says Pending.
Your HQ's system has to record the payment before MyGreek shows it as paid. If it doesn't change, check with your national headquarters.